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Holt Plumbing & Heating, Inc.
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  • Superior Technicians

    Home / About Holt Plumbing & Heating, Inc. / Superior Technicians

    Part of the Holt Plumbing & Heating, Inc. difference is that when you schedule an appointment with one of our technicians, you can rest assured that you are about to receive a visit from a trained, qualified and friendly professional who can handle any problem with your HVAC system, air conditioner, furnace or plumbing, including repair, replacement, tune-ups or installation. All of our technicians are drug-tested and have gone through a background check and each technician receives on-going training to ensure that there isn’t a problem they’re unfamiliar with.

    Anatomy of a Holt Technician

    Anatomy of a Holt Technician
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      Face

      Our technician’s friendly and professional demeanor ensures that you will be treated with respect and honesty.

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      Phone

      Customers can sign up for text alerts for messages about the time and date of your visit form Holt. The messages include the name and photo of the technician so you’ll know who to expect.

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      Clean Uniform

      All Holt technicians are dressed appropriately for the work they do with clean and comfortable uniforms.

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      Tool Caddy

      Holt technicians always bring the right tools either on their tool caddy or in our fully-stocked trucks to save you time and money to get the job done quick.

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      Diagnostic Bag

      We always come prepared to determine the issue you are dealing with in your home or business. Our diagnostic bag is full of all of the necessary tools to get to the source of the problem.

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      Booties

      We understand that we’re coming into your home, so we take precautions to make sure we leave it as clean as we found it. Technicians wear plastic or cloth wraps on their feet to make sure the only thing they track in to your home is a hard work ethic and a good attitude.

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    From sending you text alerts with pictures of your technician to wearing shoe coverings to make sure we leave your house is as clean as when we found it, Holt does all we can to ensure that you feel comfortable and safe when our technician arrives on time to your house. Our commitment to customer service and to your trust includes up front quotes that we stick to, 24-hour, 7-day a week emergency services and complete satisfaction guarantees so that you spend less time worrying and more time enjoying your home.

    • Service

      Plumbing

      Whether it’s busted pipes, leaky faucets, water heaters, or water conditioners, we’ve got you covered. Our technicians are experienced, tech-savvy, and disarmingly charming.

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    • Service

      Heating

      We work to combine energy efficiency, safety and comfort so that you can stay toasty in the winter and still have money left for presents.

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    • Service

      Cooling

      You won’t even have to sweat the big stuff after we optimize your air conditioning. Our state of the art products and practices will have you spending sticky days in cucumber-like comfort.

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    • Getting Started

      First Time with Holt?

      If you’ve never partnered with us before, it’s our job to make sure we impress you right off the bat. We are committed to impressing you the first time, every time.

       

      Learn more about your first Holt visit
    • Should You Call?

      The Holt Checklist

      Want to check a few things before you call us?

      See the Checklist
Dave did an excellent job! Very professional and efficient. Cleaned up after job was done. We enjoyed having him in our home completing this work. Very sociable, courteous, and all around nice guy! Thanks again Dave!
Dale Carter
Dale Carter
19:57 29 Nov 18
Great experience! Zach was professional and knowledgeable, explained the issue and options thoroughly and did not pressure me on which option I felt was best for me.Nick was awesome in explaining all that would be involved with the annual furnace check. He was personable, respectful and knowledgeable!
Deb Mitchell
Deb Mitchell
00:24 05 Dec 18
Fantastic job replacing furnace, a/c and hot water heater. Arrived on time and left everything nice and clean. Gary and all his coworkers were so nice and attentive to our questions. Highly recommend.
Vic Raibikis
Vic Raibikis
13:00 11 Dec 18
I called for service with a kitchen faucet with galvanized pipe in an old farmhouse. Brian was right on time and assessed the situation. Since this was not an emergency and the solution unpredictable, we together determined this was not a project to tackle before the holidays. I appreciated his honest assessment and advice. I will call Holt again in the future when the need arises.
Joni Wilkinson
Joni Wilkinson
22:10 10 Dec 18
We use Holt's monthly maintenance plan and love it! Their technicians are always on time and very thorough, while taking their time to answer any questions we may have. They are very good about offering alternatives and options for maintenance and care. Highly recommend!
Lindsey Richardson
Lindsey Richardson
01:35 22 Nov 18
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Our Promise

If at any time during the first year of installation, If you are not 100% satisfied with the performance of the equipment, our service or even our people, we will, do everything in our power to correct it to your satisfaction or within 30 days of your request, remove the product and refund the amount.

Visit Us

Holt Plumbing & Heating, Inc
245 Railroad Avenue
West Des Moines, IA 50265

Contact Us

  • 515-278-0000 West Des Moines
  • 515.462.3175 Winterset
  • 515.993.3042 Adel
  • 641.782.8000 Creston
  • 515.255.3662 Fax

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